Terms and Conditions

Terms & Conditions

Last updated: 1st November, 2025

Welcome to The Haven. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully.

1. Private Membership Association (PMA) Notice

This website operates under the structure of a Private Membership Association (PMA) and is intended solely for use by members. By accessing or purchasing from this website, you acknowledge that you are either a member of this PMA or are applying for membership.

All activities, products, and services offered through this site are protected by our members’ right to privacy, freedom of association, and free exchange under common law and applicable constitutional principles.

2. Non-Profit Purpose

The Haven is a non-profit entity dedicated to community empowerment.
All proceeds from memberships, donations, or product sales are used to further our mission and support community programs.

3. Membership & Access

Membership is voluntary and may be revoked at our discretion if these terms are violated. By purchasing any membership, product, or service, you agree:

  • You are entering into a private membership agreement.

  • You are not acting on behalf of any government agency or regulatory body.

  • You will respect the privacy, confidentiality, and rights of other members.

4. Payments & Refunds

All prices are listed in AUD.
Membership fees and product sales help fund our operations and community initiatives.
Refunds may be granted at our discretion, in accordance with consumer law and the circumstances of each case.

5. Disclaimer

All content, information, and services provided through this website are for educational and community purposes only.
We do not provide medical, legal, or financial advice. You are responsible for your own choices and wellbeing.

6. Privacy

We respect your privacy and handle your information with care. Personal information is collected only for membership, communication, and order fulfillment.
We never sell or share data with third parties without your consent, except where required by law.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any damages or losses arising from your use of this site or participation in the PMA.

8. Amendments

We reserve the right to update these Terms & Conditions at any time. Any changes will be effective immediately upon posting to this page.

9. Contact

If you have questions about these Terms & Conditions, please contact us at:
📧 support@thehavenau.org

At The Haven, we’re building a virtual sanctuary for people - a place to rebuild, reconnect, and grow. We provide resources, practitioners and programs that help individuals rebuild their lives and thrive.

We’d love to partner with local businesses and organisations who share our vision of community, compassion, and empowerment. Your support can make a real difference, helping us reach more people who need our services.

Whether you’re interested in sponsoring, collaborating, or simply learning more about how you can help, we’d love to hear from you.

You can support The Haven in two ways:

  • Become a Sponsor or a Practitioner - work with us to provide ongoing support for our members
  • Make a one-time donation via our GoFundMe page - every contribution helps us expand our resources and reach

Reach out today and let’s explore how we can work together to create positive change.

Go Fund Me
Email Us Here